Question 1

What Information Do We Collect?

Accepted Answer

We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.   We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information).

Question 2

How Do We Collect Information?

Accepted Answer

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Question 3

Why Do We Collect Such Personal Information

Accepted Answer

We collect such Non-personal and Personal Information for the following purposes: ​ 1) To provide our customers with ongoing customer assistance and technical support; 2) To be able to contact our visitors and customer with general or personalided service-related notices and promotional messages; 3) To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;  4) To comply with any applicable laws and regulations including GDPR.

Question 4

How Do We Store, Use, Share, Disclose our Site's Visitors Personal Information"

Accepted Answer

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Question 5

How Do We Communicate With Our Customers?

Accepted Answer

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone and text messages.

Question 6

How Do We Use Cookies or Other Tracking Tools?

Accepted Answer

Our webiste uses cookies for security and identification purposes only. A full list of the cookies used by our website are listed below.     ​ ​

Question 7

Can I Access / Modify / Delete my Data?

Accepted Answer

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at ortho.plaster@gmail.com

Question 8

Are There Going to Be Any Chances to this Policy?

Accepted Answer

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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